David Watson: Moving to Klogs will require massive culture shift and integration into existing tools. This is true! But organizations that bite the bullet and introduce klogs and the “annotation culture” and take the corresponding pain sooner rather than later will have a competitive advantage.But are organizations ready to swallow this bitter pill on a large scale? I don’t think so. John’s got some interesting ideas that I largely agree with on a small scale. However, the 200 people example is not as simple as it sounds. The underlying problem is not one that software can easily solve. That is, the sociological change required by most organizations to implement a technology such as news aggregators or blogging is fairly massive. Just because some of us really enjoy documenting everything doesn’t mean that the passion or skill is widely distributed amongst the population. If the 200 people being referred to are all enthusiastic technology professionals, then you might succeed, but this still assumes that they have great communication skills – not a valid assumption from my experience. I would estimate that the training costs of such a migration could be far greater than the cost of the software. Further, the support and maintenance costs could be even greater than that. I don’t mean to rain on John’s parade since I like Radio; however, right now, I don’t believe Userland is set up to handle the support burden that volumes of naive users entail. And if you think a company will deal with the operational mistakes from Userland that some individuals have tolerated, you’re sadly mistaken, no matter the price. In time, the kind of organizational software adoption that John describes will be possible and profitable for some organizations but a large number of organizations will remain unable or unwilling to adapt (see Geoffrey Moore). I would expect the rate of adoption for RSS news aggregators to happen more quickly when they are integrated in tools that already have broad penetration such as email clients (see Ximian Evolution for an example). Broad adoption of weblog tools is likely to be slower.
[Roland Tanglao’s Weblog]
