More useful distinctions about knowledge.
Just came across an article in Chief Executive Magazine (http://www.chiefexecutive.net/ceoguides/july2001/p6.html) that addresses the levels of knowledge within a company from explicit to implicit, adapting the information provided, I defined them out as follows:
1st level is existing explicit knowledge: patents, trademarks, copyrights, processes, manuals, drawings, reports, research, technical data, etc.
2nd level is dynamic explicit knowledge: CRM data, ERP data, best practices, competitive intelligence
3rd level is tacit knowledge: learned skills, intuition, experience and insights, etc.
It’s interesting to note that there is a dynamic element to both the explicit and tacit knowledge. While it is apparent that accruing tacit knowledge and explicit knowledge may require different KM systems, it was less obvious that existing and dynamic explicit knowledge need to be distinguished and likely treated differently as well. [Tracy Reeder’s Radio Weblog]
A useful set of additional distinctions about knowledge[McGee’s Musings]